Cat's
Whiskers
Professional, Reliable Cat Sitting Services in North and East London

Name: Cat’s Whiskers
Address: Unit K, Reliance Wharf, 2 - 5 Hertford Road, Haggerston, London, N1 5EW
Telephone: 0207 359 1483

office@cats-whiskers.info

0207 359 1483

Unit K, Reliance Wharf
2 - 5 Hertford Road
London N1 5EW

Areas we cover

We cover North and East London and have multiple sitters covering each area so that you can be sure we will always have availability for you.

Our prices are based on location and will vary between £16 - £18 per visit. Please refer to our map below for our service area.

Map of North and East London cat sitting areas covered - Islington, Canonbury, Shoreditch, Hoxton, Highbury, Holloway, Finsbury Park, Crouch End, Harringay, Stamford Hill, Stoke Newington, Clapton, Hackney and Dalston

Areas of London we serve are broken down below but not limited to:

Cat Sitters in North London

Islington including: Angel, Archway, Barnsbury, Canonbury, Finsbury Park, Highbury, Holloway, Caledonian Road, Clerkenwell, Exmouth Market, N1, N4, N5, N6, N7, EC1 City of London including EC1, EC2, EC3

Haringey and Enfield including: Alexandra Palace, Arnos Grove, Bounds Green, Bowes Park, Bruce Grove, Crouch End, Duckett’s Green, Edmonton Harringay, Highgate, Hornsey, Muswell Hill, New Southgate, Noel Park, Palmers Green, Seven Sisters, Southgate, St Anns, Stroud Green, Tottenham, Turnpike Lane, Winchmore Hill, West Green, Wood Green.

Cat Sitters in East London

Hackney including: Broadway Market, Clapton, Dalston, De Beauvoir, Hackney Downs, Hackney Wick, Haggerston, Hoxton, Homerton, London Fields, Shoreditch, Stamford Hill, Stoke Newington, Upper Clapton, E2, E5, E8, E9, EC1, N16

Tower Hamlets including: Bethnal Green, Mile End

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Terms & Conditions | Privacy Notice (last updated 24/5/2018)

Privacy Policy

Type of Client Data held

The type of Personal Data held by Cat’s Whiskers for clients consists of:
Contact details (Name, Email address, Phone number, Address); Access information e.g. security/alarm codes; Information required for the care of your cats e.g. food, litter, medication, vet contact details

Why is the Client Data held?

Cat’s Whiskers only holds clients’ personal data, as above, for contractual purposes to allow Cat’s Whiskers to supply the services booked by their clients.

Who has access to the Data held?

Laura Stafford (as the owner of Cat’s Whiskers) is the Data Controller and has overall control of all data provided by the client and handled by Cat’s Whiskers. In addition to the Data Controller, the Office Manager and sitters have access to necessary client data in order to run their aspect of the Cat’s Whiskers business.

How Data is handled by Cat’s Whiskers?

Information provided by clients in person or by email/telephone to the office is used to create a Client File which is stored in a cloud-based software. The details collected are as outlined above.

Email addresses are used solely for service-based communications which may include (but are not limited to) reminders, booking cut-off dates, price increases and essential information about Cat’s Whiskers which relate to the contractual arrangement in place.

Where clients have consented and chosen to follow us on social media platforms, a photo of the cat is taken during the visit and shared accordingly.

How data is secured

Client Files are stored in cloud-based software which is password protected. The Owner, Office Manager and sitters have access to this information via Mac/PC and mobile phones which are also password protected.

Third Parties

Prior to Cat’s Whiskers providing any of its clients’ personal data to a third party, Cat’s Whiskers confirms that it has undertaken necessary steps to ensure that the third party is GDPR compliant.

How long is the data held?

Client Files are accessible by the Owner, Office Manager and sitters if they have made a booking in the previous 2 years. For any client who has not booked within this timeframe, their details will be archived for up to 6 years in a password protected cloud-based environment. Any unnecessary client data which is over 6 years old and currently held by us will be deleted by Friday 25th May 2018.

Data Access Request

Clients of Cat’s Whiskers can ask to see what data is held about them. They can also ask that their data be removed and/or changes made. Cat’s Whiskers confirms that they will respond to any Data Access Request within the required timeframe.

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Cat'sWhiskers Professional, Reliable Cat Sitting Services in North and East London