Cat's
Whiskers
Professional, Reliable Cat Sitting Services in North and East London

0207 359 1483
  • Unit K, Reliance Wharf
    2 - 5 Hertford Road
  • London N1 5EW

Cat’s Whiskers is a busy owner managed business that has been trading since 2003 to provide the best possible care for cats in their own home.

Our proposition is different to other larger companies.
We only cover North and East London and always have a minimum of two sitters covering your area so that there are never any availability issues with covering last minute holidays or business trips. Laura, the business owner, meets with all new clients and your beloved pets. We guarantee you will always deal with a person, not a website, when you choose to book with Cat’s Whiskers.

We currently cover Islington, Canonbury, Shoreditch, Hoxton, Highbury, Holloway, Finsbury Park, Crouch End, Harringay, Bounds Green, Winchmore Hill, Southgate, Wood Green, Stamford Hill, Stoke Newington, Clapton, Hackney and Dalston. Please see the map below for further detail.

Each visit costs £16 - £18, depending on your location. We also have a range of other services – please click here to see our pricing.

Click to book your free introductory visit

Your introductory visit

To book an introductory visit which allows us to meet and discuss your requirements, please fill in the form below adding any additional relevant information in the space provided. * Required please
1. Your details
Your name *
Your email *
Your phone number *
Your full address
(postcode is required as a minimum) *
Intro visit preference
Mon to Sat (day/time)
Booking dates if known
Booking type if known
Once per day (am or pm)
Twice per day (am and pm)
2. Your cats
Your cat's name(s) *
Your cat's breed(s) *
Your cat's age(s) *
Your cat's medication (if required)
Additional information
We will respond to you as soon as we can, usually within 24 hours.
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How does it work?
Each visit lasts up to 30 minutes (although you can book a double visit if required!). We will see to food and litter needs and are also able to administer medication. The focus of each visit is to give as much cuddles and playtime as possible. We will also post their photo to Twitter so that you can follow their adventures while you are away. Home security is paramount and we are happy to close curtains, attend to lights etc for your peace of mind.

Who will my sitter be?
We have a team of DBS-checked sitters working for us, many of whom are full-time. Bookings are allocated based on availability and location. Click to meet the team now!

How do I book?
Before we take your booking, we will schedule in a FREE introductory visit so that we can meet your beloved pet and fully understand all of their care requirements. Detailed notes are taken to create your client file that our sitter team will use during your visits.

Map of North and East London cat sitting areas covered - Islington, Canonbury, Shoreditch, Hoxton, Highbury, Holloway, Finsbury Park, Crouch End, Harringay, Stamford Hill, Stoke Newington, Clapton, Hackney and Dalston

You can email office@cats-whiskers.info or call us on 020 7359 1483to arrange a booking or an introductory visit. Click here to read and download a guide to every aspect of our cat sitting service which also includes the preparation we ask you to follow to ensure that your cat's welfare has our best attention while you are away.

Areas we cover
Terms & Conditions | Privacy Notice (last updated 24/5/2018)

Privacy Policy

Type of Client Data held

The type of Personal Data held by Cat’s Whiskers for clients consists of:
Contact details (Name, Email address, Phone number, Address); Access information e.g. security/alarm codes; Information required for the care of your cats e.g. food, litter, medication, vet contact details

Why is the Client Data held?

Cat’s Whiskers only holds clients’ personal data, as above, for contractual purposes to allow Cat’s Whiskers to supply the services booked by their clients.

Who has access to the Data held?

Laura Stafford (as the owner of Cat’s Whiskers) is the Data Controller and has overall control of all data provided by the client and handled by Cat’s Whiskers.  In addition to the Data Controller, the Office Manager and sitters have access to necessary client data in order to run their aspect of the Cat’s Whiskers business.

How Data is handled by Cat’s Whiskers?

Information provided by clients in person or by email/telephone to the office is used to create a Client File which is stored in a cloud-based software.  The details collected are as outlined above.

Email addresses are used solely for service-based communications which may include (but are not limited to) reminders, booking cut-off dates, price increases and essential information about Cat’s Whiskers which relate to the contractual arrangement in place. 

Where clients have consented and chosen to follow us on social media platforms, a photo of the cat is taken during the visit and shared accordingly.

How data is secured

Client Files are stored in cloud-based software which is password protected. The Owner, Office Manager and sitters have access to this information via Mac/PC and mobile phones which are also password protected.

Third Parties

Prior to Cat’s Whiskers providing any of its clients’ personal data to a third party, Cat’s Whiskers confirms that it has undertaken necessary steps to ensure that the third party is GDPR compliant.

How long is the data held?

Client Files are accessible by the Owner, Office Manager and sitters if they have made a booking in the previous 2 years. For any client who has not booked within this timeframe, their details will be archived for up to 6 years in a password protected cloud-based environment. Any unnecessary client data which is over 6 years old and currently held by us will be deleted by Friday 25th May 2018.

Data Access Request

Clients of Cat’s Whiskers can ask to see what data is held about them.  They can also ask that their data be removed and/or changes made.  Cat’s Whiskers confirms that they will respond to any Data Access Request within the required timeframe.

Analytics

We use analytics to track how visitors use this website and so improve their experience; all user data here is anonymous.

© Cats Whiskers (May 2018)